Making Your Move Seamless: Our Welcome Program
Moving to a new home is a big change, no matter your age. At Claiborne Senior Living communities, we understand this move can bring excitement and some nerves. Our New Resident Welcome Program is designed to make your move as easy and comfortable as possible.
A Thoughtful Start, Before Move-In Day
Your welcome experience begins well before the first box is unpacked. Once a new resident’s reservation is confirmed, our team immediately gets to work coordinating apartment readiness, completing paperwork, and keeping communication open with residents and their families.
We put together a welcome packet, add your name to your door, and leave a welcome blanket and handwritten card in your apartment. These small touches help you feel at home.
Warm Welcomes on Day One
On move-in day, our Executive Director and team meet you and your family at the door. We give you a tour, introduce you to our staff, and make sure you feel welcome. There’s a ‘Welcome Home’ sign, a snack platter, and plenty of friendly faces.
During your first week, our department leaders stop by to say hello, answer your questions, and make sure you have what you need.
Connection Beyond the First Week
We know it takes time to settle in, and we’re here to help. In your first weeks, our team checks in with you, listens to how you’re doing, and helps you join in activities. Our Life Enrichment Director will invite you to events and introduce you to people with similar interests. Around day 45, our Regional Director of Operations will check in to make sure you still feel comfortable and supported.
Building Confidence and Belonging
Moving in is a big step, and we pay attention to how you feel. From your first day to your 100-day visit, we focus on kindness and support. We celebrate your milestones, help you make friends, and want you to feel good about choosing our community.
As we like to say, “People are our priority.” Every part of the Welcome Program, from a friendly wave in the hallway to a heartfelt conversation over coffee, shows our belief that community grows through real relationships.
More Than a Move: A Fresh Beginning
Moving into senior living is a new beginning, not the end of your independence. With the right support, it can be a happy change filled with connection and comfort.
We help you move into a community, not just an apartment. Every day here feels a bit more like home. Reach out to us to learn more.