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Preserve Receives Reputation’s 800 Award for Best-In-Class Brand Reputation

Written by Claiborne Senior Living on . Posted in Press Release. No Comments on Preserve Receives Reputation’s 800 Award for Best-In-Class Brand Reputation

The Preserve at Meridian, a Claiborne Senior Living community, has been recognized by Reputation, a global leader in reputation performance management, with its 800 Award.

A top recognition for location-level businesses with best-in-class brand reputation, Reputation’s 800 Award highlights organizations that go above and beyond in delivering on brand promise by listening to and acting on feedback from their consumers.

“We are deeply honored to receive the Reputation 800 Award, a testament to our unwavering commitment to excellence in every interaction within our communities. This recognition reflects the heart of our mission: to not only meet but exceed the expectations of our residents, their families, and our dedicated employees. It’s a celebration of our collective effort to create environments where moments of joy, independence, and wellness are not just goals, but realities we craft every day. Thank you to our amazing team and the families who trust us with their care. Together, we are setting new standards for what it means to thrive in senior living.” – Brooke Saxon-Spencer, Vice President of Marketing for Claiborne Senior Living

Locations that win the 800 Award consistently, collect, analyze and apply consumer feedback,
utilizing it to make data-driven decisions. Claiborne Senior Living had 3 locations recognized with the 2024 800 Award which included The Preserve at Meridian.

“In a world where consumers are making purchasing decisions based on what they see and hear in their local communities and online, delivering on brand performance is more important than ever. Claiborne Senior Living has demonstrated its commitment to evolving alongside its customers by prioritizing their needs and taking action based on what they are saying across online reviews, rating pages and on social media. On behalf of Reputation, I extend an enthusiastic congratulations to Claiborne Senior Living for its commitment to understanding consumer feedback and acting on it across its locations.” Liz Carter, Reputation’s Chief Marketing Officer

To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every
business location on the Reputation platform. Those that are honored will have achieved a
score of 800 or higher due to their focus on high customer satisfaction throughout the past
year.

The Reputation Score is a proprietary tool that measures review sentiment, volume, spread,
recency, response, and length, along with brand reach and health, social engagement, business
listing accuracy and search impressions. For more information, please visit reputation.com/800-
award.

Claiborne Achieve WELL Certification for 2024

Written by Claiborne Senior Living on . Posted in Press Release. No Comments on Claiborne Achieve WELL Certification for 2024

Claiborne Senior Living, a leader in senior living services, is proud to announce that it has once again been awarded the coveted WELL Certification at the Health-Safety level from the International WELL Building Institute (IWBI). This esteemed certification is a testament to Claiborne’s commitment to creating environments that enhance the health and well-being of its residents and staff.

Achieved through IWBI’s WELL v2, the most recent iteration of the WELL Building Standard, this certification recognizes Claiborne’s dedication to high-quality living spaces. The WELL Building Standard is a globally acknowledged benchmark for buildings that positively impact human health and wellness. Developed over seven years with input from leading physicians, scientists, and industry experts, the standard is a rigorous performance-based system focusing on ten key areas: Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind, and Community.

Claiborne Senior Living, with its portfolio of 11 boutique communities across Mississippi, Louisiana, Georgia, South Carolina, and Tennessee, stands at the forefront of offering premium independent living, assisted living, and memory care services. This certification underlines their unwavering dedication to not only providing exceptional care but also fostering a nurturing environment for both residents and employees.

“At Claiborne Senior Living, we are deeply committed to the well-being and happiness of our residents and staff. Achieving the WELL Certification at the Health-Safety level is a reflection of our dedication to creating a safe, healthy, and comfortable living environment,” states Tim Dunne, President and CEO of Claiborne Senior Living. “We continually strive to be pioneers in the senior living industry, ensuring that every aspect of our communities contributes positively to the lives of those we serve. This recognition from IWBI motivates us to keep pushing boundaries and setting new standards in the industry.”

Project features that helped Claiborne communities achieve its WELL Certified Health-Safety level rating include:

  • Smoke free environment
  • Ventilation effectiveness
  • Moisture management
  • Humidity control
  • Promoting movement, physical activity, and active living
  • Waste management
  • Mental health support and education
  • Restorative spaces, support, and programs
  • Emergency preparedness
  • Community access and engagement

WELL is grounded in evidence-based research that explores the connection between the buildings where we spend approximately 90 percent of our time, and the health and well-being impacts on the people inside these buildings. To be awarded WELL Certification by IWBI, all Claiborne communities underwent rigorous testing and a final evaluation carried out by third parties to ensure it met all WELL Certified Health-Safety performance requirements.

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International WELL Building Institute pbc is a wholly owned subsidiary of Delos Living LLC. International WELL Building Institute, IWBI, the WELL Building Standard, WELL v2, WELL Certified, WELL AP, WELL Score, The WELL Conference, We Are WELL, the WELL Community Standard, WELL Health-Safety Rating, WELL Health-Safety Rated, WELL Equity Rated, WELL Performance Rated, WELL Performance Rating, WELL and others, and their related logos are trademarks or certification marks of International WELL Building Institute pbc in the United States and other countries.