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Claiborne Receives Reputation’s 800 Award for Best-In-Class Brand Reputation

The Claiborne at Baton Rouge has been recognized by Reputation, a global leader in reputation performance management, with its 800 Award.

A top recognition for location-level businesses with best-in-class brand reputation, Reputation’s 800 Award highlights organizations that go above and beyond in delivering on brand promise by listening to and acting on feedback from their consumers.

“We are deeply honored to receive the Reputation 800 Award, a testament to our unwavering commitment to excellence in every interaction within our communities. This recognition reflects the heart of our mission: to not only meet but exceed the expectations of our residents, their families, and our dedicated employees. It’s a celebration of our collective effort to create environments where moments of joy, independence, and wellness are not just goals, but realities we craft every day. Thank you to our amazing team and the families who trust us with their care. Together, we are setting new standards for what it means to thrive in senior living.”Brooke Saxon-Spencer, Vice President of Marketing for Claiborne Senior Living

Locations that win the 800 Award consistently, collect, analyze and apply consumer feedback,
utilizing it to make data-driven decisions. Claiborne had 3 locations recognized with the 2024
800 Award.

“In a world where consumers are making purchasing decisions based on what they see and hear in their local communities and online, delivering on brand performance is more important than ever. Claiborne Senior Living has demonstrated its commitment to evolving alongside its customers by prioritizing their needs and taking action based on what they are saying across online reviews, rating pages and on social media. On behalf of Reputation, I extend an enthusiastic congratulations to Claiborne Senior Living for its commitment to understanding consumer feedback and acting on it across its locations.” Liz Carter, Reputation’s Chief Marketing Officer

To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every
business location on the Reputation platform. Those that are honored will have achieved a
score of 800 or higher due to their focus on high customer satisfaction throughout the past
year.

The Reputation Score is a proprietary tool that measures review sentiment, volume, spread,
recency, response, and length, along with brand reach and health, social engagement, business
listing accuracy and search impressions. For more information, please visit reputation.com/800-
award.

Claiborne Achieve WELL Certification for 2024

Claiborne Senior Living, a leader in senior living services, is proud to announce that it has once again been awarded the coveted WELL Certification at the Health-Safety level from the International WELL Building Institute (IWBI). This esteemed certification is a testament to Claiborne’s commitment to creating environments that enhance the health and well-being of its residents and staff.

Achieved through IWBI’s WELL v2, the most recent iteration of the WELL Building Standard, this certification recognizes Claiborne’s dedication to high-quality living spaces. The WELL Building Standard is a globally acknowledged benchmark for buildings that positively impact human health and wellness. Developed over seven years with input from leading physicians, scientists, and industry experts, the standard is a rigorous performance-based system focusing on ten key areas: Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind, and Community.

Claiborne Senior Living, with its portfolio of 11 boutique communities across Mississippi, Louisiana, Georgia, South Carolina, and Tennessee, stands at the forefront of offering premium independent living, assisted living, and memory care services. This certification underlines their unwavering dedication to not only providing exceptional care but also fostering a nurturing environment for both residents and employees.

“At Claiborne Senior Living, we are deeply committed to the well-being and happiness of our residents and staff. Achieving the WELL Certification at the Health-Safety level is a reflection of our dedication to creating a safe, healthy, and comfortable living environment,” states Tim Dunne, President and CEO of Claiborne Senior Living. “We continually strive to be pioneers in the senior living industry, ensuring that every aspect of our communities contributes positively to the lives of those we serve. This recognition from IWBI motivates us to keep pushing boundaries and setting new standards in the industry.”

Project features that helped Claiborne communities achieve its WELL Certified Health-Safety level rating include:

  • Smoke free environment
  • Ventilation effectiveness
  • Moisture management
  • Humidity control
  • Promoting movement, physical activity, and active living
  • Waste management
  • Mental health support and education
  • Restorative spaces, support, and programs
  • Emergency preparedness
  • Community access and engagement

WELL is grounded in evidence-based research that explores the connection between the buildings where we spend approximately 90 percent of our time, and the health and well-being impacts on the people inside these buildings. To be awarded WELL Certification by IWBI, all Claiborne communities underwent rigorous testing and a final evaluation carried out by third parties to ensure it met all WELL Certified Health-Safety performance requirements.

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International WELL Building Institute pbc is a wholly owned subsidiary of Delos Living LLC. International WELL Building Institute, IWBI, the WELL Building Standard, WELL v2, WELL Certified, WELL AP, WELL Score, The WELL Conference, We Are WELL, the WELL Community Standard, WELL Health-Safety Rating, WELL Health-Safety Rated, WELL Equity Rated, WELL Performance Rated, WELL Performance Rating, WELL and others, and their related logos are trademarks or certification marks of International WELL Building Institute pbc in the United States and other countries.

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SafelyYou Ai Video Technology Comes to Claiborne

Claiborne Senior Living is pleased to announce its partnership with SafelyYou, the leader in empowering safer, more person-centered dementia care through real-time AI video technology and 24/7 remote clinical experts in two of their communities.

Claiborne is the inaugural senior living provider offering the SafelyYou technology in the both Georgia and Louisiana. With today’s news, the memory care at these communities now have access to SafelyYou’s world-leading technology, which offers a new standard of care that addresses fall events and provides peace of mind for families at Claiborne in the Baton Rouge, Louisiana and Martinez, Georgia location.

The adoption of SafelyYou’s technology demonstrates Claiborne’s commitment to providing innovative solutions for its residents and families. The partnership also highlights SafelyYou’s momentum in driving enhanced outcomes through innovation, which is the new standard for meeting the needs of senior care today.

“We are thrilled to embark on this partnership with SafelyYou, reaffirming our commitment to setting the standard for senior care and memory support in the our market areas,” said Tim Dunne, CEO and President of Claiborne Senior Living. “Innovation isn’t just a buzzword for us – it’s a vital part of how we will elevate the quality of life for our residents and their families. With SafelyYou, we are helping to transform the future of dementia care today.”

About SafelyYou:

SafelyYou, established in 2015 through CEO George Netscher’s doctoral research and inspired by his family’s personal experience with Alzheimer’s disease, emerged from UC Berkeley’s Artificial Intelligence Research Lab, renowned as one of the world’s top five AI research groups. SafelyYou’s passionate mission is to empower safer, person-centered dementia care through state-of-the-art AI video technology and 24/7 remote clinical experts. The company’s innovative solutions are embraced by skilled nursing facilities and assisted living communities throughout North America, ranging from national organizations to regional and local providers. SafelyYou is one of the five most innovative fall technologies referenced in the Senate Falls Report (2019).https://safely-you.com/

The Claiborne Awarded Prestigious WELL Certification

Claiborne Senior Living Communities achieve WELL Certification at the Health-Safety level

(Hattiesburg, MS, December 28, 2022) – The Claiborne at Brickyard Crossing has announced that it has been awarded WELL Certification at the Health-Safety level for its family of senior living communities by the International WELL Building Institute (IWBI). The prestigious distinction was awarded through IWBI’s WELL v2, the latest version of the WELL Building Standard. WELL is the premier building standard to focus on enhancing people’s health and well-being through the buildings where we live, work and play. 

Claiborne Senior Living consists of 10 communities across Mississippi, Louisiana, Georgia, and South Carolina. Their boutique senior living communities provide independent living, assisted living and memory care services to older adults. Claiborne is committed to enhancing the lives of their employees, their residents, and the families they serve by crafting meaningful relationships within their communities and delivering excellence.

Created through seven years of rigorous research and development working with leading physicians, scientists, and industry professionals, the WELL Building Standard is a performance-based certification system that marries best practices in design and construction with evidence-based scientific research. Claiborne earned the distinction based on ten categories of building performance — Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind and Community — and achieved a Health-Safety level rating. IWBI is the leading authority for transforming health and well-being with its people-first approach to buildings, organizations, and communities.

“We decided to pursue our WELL certification as it perfectly coincides with our desire and passion to create the best possible environment for our residents and team members,” commented Justin Wray, Chief Operating Officer of Claiborne Senior Living. “Learning and understanding that we spend approximately 90% of our time indoors, regardless of age, was even more of a driving factor to focus on environmental changes that promote wellbeing.”

Project features that helped Claiborne communities achieve its WELL Certified Health-Safety level rating include:

  • Smoke free environment
  • Ventilation effectiveness
  • Moisture management
  • Humidity control
  • Promoting movement, physical activity, and active living
  • Waste management
  • Mental health support and education
  • Restorative spaces, support, and programs
  • Emergency preparedness
  • Community access and engagement

WELL is grounded in evidence-based research that explores the connection between the buildings where we spend approximately 90 percent of our time, and the health and well-being impacts on the people inside these buildings. To be awarded WELL Certification by IWBI, all Claiborne communities underwent rigorous testing and a final evaluation carried out by third parties to ensure it met all WELL Certified Health-Safety performance requirements.


International WELL Building Institute pbc is a wholly owned subsidiary of Delos Living LLC. International WELL Building Institute, IWBI, the WELL Building Standard, WELL v2, WELL Certified, WELL AP, WELL Score, The WELL Conference, We Are WELL, the WELL Community Standard, WELL Health-Safety Rating, WELL Health-Safety Rated, WELL Equity Rated, WELL Performance Rated, WELL Performance Rating, WELL and others, and their related logos are trademarks or certification marks of International WELL Building Institute pbc in the United States and other countries.

The Claiborne Awarded Prestigious WELL Certification

Claiborne Senior Living Communities achieve WELL Certification at the Health-Safety level

(Hattiesburg, MS, December 28, 2022) – Claiborne has announced that it has been awarded WELL Certification at the Health-Safety level for its family of senior living communities by the International WELL Building Institute (IWBI). The prestigious distinction was awarded through IWBI’s WELL v2, the latest version of the WELL Building Standard. WELL is the premier building standard to focus on enhancing people’s health and well-being through the buildings where we live, work and play. 

Claiborne Senior Living consists of 10 communities across Mississippi, Louisiana, Georgia, and South Carolina. Their boutique senior living communities provide independent living, assisted living and memory care services to older adults. Claiborne is committed to enhancing the lives of their employees, their residents, and the families they serve by crafting meaningful relationships within their communities and delivering excellence.

Created through seven years of rigorous research and development working with leading physicians, scientists, and industry professionals, the WELL Building Standard is a performance-based certification system that marries best practices in design and construction with evidence-based scientific research. Claiborne earned the distinction based on ten categories of building performance — Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind and Community — and achieved a Health-Safety level rating. IWBI is the leading authority for transforming health and well-being with its people-first approach to buildings, organizations, and communities.

“We decided to pursue our WELL certification as it perfectly coincides with our desire and passion to create the best possible environment for our residents and team members,” commented Justin Wray, Chief Operating Officer of Claiborne Senior Living. “Learning and understanding that we spend approximately 90% of our time indoors, regardless of age, was even more of a driving factor to focus on environmental changes that promote wellbeing.”

Project features that helped Claiborne communities achieve its WELL Certified Health-Safety level rating include:

  • Smoke free environment
  • Ventilation effectiveness
  • Moisture management
  • Humidity control
  • Promoting movement, physical activity, and active living
  • Waste management
  • Mental health support and education
  • Restorative spaces, support, and programs
  • Emergency preparedness
  • Community access and engagement

WELL is grounded in evidence-based research that explores the connection between the buildings where we spend approximately 90 percent of our time, and the health and well-being impacts on the people inside these buildings. To be awarded WELL Certification by IWBI, all Claiborne communities underwent rigorous testing and a final evaluation carried out by third parties to ensure it met all WELL Certified Health-Safety performance requirements.


International WELL Building Institute pbc is a wholly owned subsidiary of Delos Living LLC. International WELL Building Institute, IWBI, the WELL Building Standard, WELL v2, WELL Certified, WELL AP, WELL Score, The WELL Conference, We Are WELL, the WELL Community Standard, WELL Health-Safety Rating, WELL Health-Safety Rated, WELL Equity Rated, WELL Performance Rated, WELL Performance Rating, WELL and others, and their related logos are trademarks or certification marks of International WELL Building Institute pbc in the United States and other countries.